Empower technicians to solve problems faster with mixed reality

Modernise field service

Enable on-site technicians to share what they see with remote experts, while staying heads-up, hands-free with Dynamics 365 Remote Assist on Microsoft HoloLens. With modern tools like mixed reality video calling, annotations, and file sharing, technicians and remote experts can work together to solve problems in context.

Solve problems in minutes, not days

Troubleshoot complex problems faster, the first time. Enable experts to assist technicians remotely, so you can save time, reduce travel costs, and improve operational efficiency.

Connect with the best of Microsoft

With deep connections to Microsoft Teams, Azure Active Directory, OneDrive, Dynamics 365 for Field Service, and PowerBI, Remote Assist integrates seamlessly with your existing Microsoft applications, so technicians can view assignments, call experts, and access work order data – all in one secure solution.

Dynamics 365 Remote Assist Overview

Chevron is transforming operations with Dynamics 365 Remote Assist

Try Dynamics 365 Remote Assist

Whether you’d like to get started on your own or speak with a solution expert, we’re here to help.