Microsoft South Africa has announced the local availability of Dynamics 365 Business Central, which provides small to medium enterprises (SMEs) with a single, end-to-end solution for managing their finances, operations, sales and customer service.
New research from World Wide Worx entitled SME Survey 2018: Future-proofing the SME, has revealed that local SMEs are slower to adopt new technologies, and instead prefer to stick with their legacy applications and solutions. This can be attributed to various reasons including the familiarity that goes along with using legacy apps and the reporting challenges involved with obtaining data from various disparate solutions that do not talk to each other.
“By using Business Central, businesses are finally able to congregate all of their business systems as well as data and convert it into impactful and actionable insights for the business, all from within familiar Office tools like Outlook, Word, and Excel,” says Maureen Mansour-Khoury, Senior Product Manager, Dynamics 365, Microsoft MEA at Microsoft South Africa.
Mansour-Khoury went on to say that more and more, success for SMEs in the digital-first era comes down to expanding on flexible cloud platforms and the ability to meet customer demands in real-time, by collecting comprehensive data, intelligently analyzing results and responding with sophisticated automation software.